Help
Frequently asked
Does Roomback post my listing for me?
No. Roomback prepares the title, description, price, and photos, and you post them yourself on whichever marketplace you choose — a couple of taps per marketplace, not hours of typing. We'll never claim to auto-publish on your behalf.
Why does the AI ask me questions instead of just listing it?
It only asks about things it genuinely can't tell from your photos (like whether a charger is included). It never guesses a brand, model, or spec it can't actually see.
Where do the suggested prices come from?
An AI estimate based on the item's condition and category — never a claim of real marketplace sales data unless we say so explicitly. See pricing for plan details.
What happens to my photos?
Stored privately for your account, used to generate your listing, never sold or shared. See our privacy policy.
Can I cancel or change my plan?
Yes, any time — Settings → Billing → Manage billing opens the billing portal.
I found a bug or have feedback.
Use "Send feedback" from the account menu inside the app, or email support@roomback.app.
Known issues
Nothing outstanding right now. If something looks wrong, please tell us — it helps more than you'd think.
Still stuck? Contact support.